Last updated May 6, 2020.
We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.
BAKO and Vida Technologies together provide Bakers Market Services and its features (together, the “Companies”, “we”, “our”, “us”) to you. We are committed to protecting the privacy of all buyers and sellers (together “Users”) of Bakers Market Services.
Capitalised terms which are not defined herein shall have the same meaning ascribed to them in the Terms of Service Agreement.
We collect your Personal Information when you browse the Site and when you use Bakers Market Services, for example when you place an order. We look at how Users use our Site to help us improve Bakers Market Services and as such may collect technical information such as IP addresses, and devices and operating systems used when accessing the Site.
We only process the Information we have for you if there is a legitimate reason for doing so under data protection law. We will have a lawful basis for processing your Information if we need to process your information to provide you with the Bakers Market Services, we have your consent or we are under a legal obligation to process your data. We collect such Personal Information for the following purposes:
We process health information about you only where you volunteer and consent to this.
We may share your Personal Information with third parties we have contracted with to support the Companies’ business operations including storage, fulfilment, payment processing, email deployment and other data processing.
We use Stripe to process payments. Your payment information is governed by stringent data protection rules applicable to the payment card industry. You can learn more about how Stripe uses your data here.
If part or all of the ownership of either of the Companies is sold or transferred, your Personal Information will be transferred to the new owner.
Your Personal Information may be shared where we are required or authorised by law.
Your Personal Information is stored by a third party (“Amazon Web Services”) via cloud services with whom Vida Technologies have contracted with, to support the Companies’ business operations. The third party does not use or have access to your Personal Information other than for cloud storage and retrieval. We require the third party to employ at least the same level of security that we use to protect your Personal Information.
We maintain safeguards which include technical and organisational security measures to protect your data from loss, misuse, unauthorised access, alteration and destruction. We require the third parties we contract with to employ reasonable security measures as well.
We also have procedures in place to deal with any suspected data security breaches. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
We retain your data for a period of 24 months after your last order
A cookie is an identifier (a small file of letters and numbers) that is sent to your computer. Session cookies are temporary cookies that remain in the cookie file of your browser only until your browser is closed. They allow websites to link your actions during a browser session. Persistent cookies stay in the cookie file of your browser for longer (though how long will depend on the lifetime of the specific cookie).
A local storage is a file created by a website in your device. Cookies are just one type of local storage, but there are others. It is important that you know them so you can block them or delete the data stored by them:
Cookies and browser’s local storage are widely used to make websites work, or work more efficiently, as well as to provide information to the website owner or other interested parties. Our Website’s functionality will be limited if you configure your browser to reject cookies.
Cookies are used on our Website for the following purposes:
We use user-input cookies for the duration of a session to keep track of a user’s input when filling in forms that span several pages. We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:
Bakers Market is dedicated to user experience and we use many tools to help us improve our website and our commerce platform. To this end, we use reporting and analytics cookies to collect information about how you use our website or our merchants’ online stores, and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. The performance cookies we use include:
Finally, Social and Content cookies are placed by many social media plugins (for example the Facebook ’like’ button), and other tools meant to provide or improve the content on a website (for example services that allow the playing of video files, or that create comments sections). We integrate these modules into our platform to improve the experience of browsing and interacting with our websites. Please note that some of these third-party services place cookies that are also used for things like behavioural advertising, analytics, and/or market research.
We use pixels and tags from the following third parties, which may in turn place cookies:Google Analytics
We use Google Analytics to help measure how Users interact with our websites. We use Google Ads to deliver targeted advertisements to individuals who visit our websites. You can learn more about how Google Analytics uses your data here.Facebook Custom Audiences
We use Facebook Custom Audiences to deliver targeted advertisements to individuals who visit our websites. We use Facebook Connect to allow visitors to our website to interact with and share content via Facebook’s social media platform. You can learn more about how Facebook uses your data here.Twitter
We use Twitter to allow visitors to our website to interact with and share content via Twitter’s social media platform. You can learn more about how Twitter uses your data here.LinkedIn Analytics
We use Twitter to allow visitors to our website to interact with and share content via Twitter’s social media platform. You can learn more about how Twitter uses your data here.YouTube
We use YouTube to display video content. You can learn more about how YouTube uses your data here.
For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or here.
Under the General Data Protection Regulation, you have a number of important rights. In summary, those rights include the following:
These rights are subject to certain limitations and exceptions. You can learn more about these rights here.
You may exercise any of your rights in relation to your Personal Information by written notice to us using the contact details set out below.
We may update this Policy from time to time, without notice, by publishing a new version on our Website. You should check this page occasionally to ensure you are happy with any changes to this Policy. By continuing to use Bakers Market Services after a revised version of this policy has been posted, you agree to comply with the latest version of this Policy.